"Daniel Was Very Professional - February 2010 "

Daniel was very professional in his selling ability, he was very knowledgeable and he really took his time in satisfying his customers needs.....2010 Nissan Altima 

Kay Hubbard,Winchester Virginia

"Sales Manager Are Always Professional And Courteous - February 2010 "

We are repeat customers of Tri State Nissan for the simple reason that all of their staff - from the service department to the Sales Manager are always nothing but professional and courteous......2010 Nissan Maxima

Michael Lee,Stephens City Virginia

"You Are Buying A Car From Friends - February 2010 "

Tri State Nissan makes you feel like you are buying a car from friends. Aaron is a great salesperson. I called him to tell him what car I wanted to buy and what time I would be there.  When I arrived at the dealership he had the car ready and warming up. You would never get that at another dealership.....2010 Nissan Rogue

Kin Flurry,Haymarket Virginia

"Definitely A Place I Would Recommend To All My Friends & Family - February 2010 "

Everyone was friendly and very helpful.  Always pleasant to deal with and no pushing you to purchase. He was great he did not push me or rush me to make a decision. He let me take my time and decide what was the best for me. With the customer service I received it is definitely a place I would recommend to all my friends and family. Will purchase another vehicle from them in the future......2010 Nissan Xterra

Nadina McCoy,Hedgesville, West Virginia

"Awesome Group Of People - February 2010 "

Awesome group of people to work with an extreme pleasant experience.  A very valuable person in Tri State's team. I have been verbally informing family, friends,and everyone i know about my positive experience.....2010 Nissan Altima

Medina Scott,Hagerstown Maryland

"Great Job Understanding Our Needs - February 2010 "

Nan did a great job understanding what our needs were and how much money we could spend and met our needs. Absolutely, buying a used car is stressful, not sure if I'm getting value in the vehicle for money I am paying.  Had a couple rough experiences buying vehicles for my children over the past 5 years. So far so good.  Have not had any problems with the vehicle and have driven it around 1,000 miles since purchase.....2002 Nissan Altima

Williams Kitts,Winchester, Virginia

"Made Us Very Comfortable - February 2010 "

Brian Nieves was very friendly and made us very comfortable.  He was not pushy at all.  He explained everything in detail and kept asking us if we had any questions ,  all of this and he had to help clear the lot of snow.  WOW, what a salesman.....2010 Nissan Titan

John Coverstone,Woodstock, Virginia

"I Was Amazed By The Service - February 2010 "

I actually called a day ahead (b.c of snow forecast) and was fitted in to have my service done and to put side steps on my car. I was amazed by the service I received. THANK YOU.....2010 Nissan Pathfinder

Hanah Luttrell,Cross Junction Virginia

"I Was Very Pleased - February 2010 "

Our salesperson (Jeremy Ross) was very professional and was always available and helpful to answer any of my questions regarding the purchase.I was very pleased....2010 Nissan Frontier

Stephen Cowgill,Romney, West Virginia

"I am Very Please With Both My Rogue And The Dealership - February 2010 "

Hey Brian!
 I am very pleased with both my Rogue and the dealership.  The service department has been great and I have no problems with my car at all.  I tell all my friends that when they are looking for a new car they should definitely check out the Rogue, and i always let them know i got it from Tristate......2009 Nissan Rogue February 2010

Whitney Mcdonald,Berryville, Virginia

"I Am Very Happy With My Xterra - January 2010"

Brian,
I am very happy with my Xterra and the service Tri-State provides. Even though I spend most of my time in Delaware, I keep my service appointments with you.....Nissan Xterra

Joe Haydu,Woodstock Virginia

"My Fifth Nissan - January 2010"

This is my fifth Nissan from this dealer because of the satisfaction I get in dealing with them.....2010 Nissan Frontier

Dorene Hoover,Strasburg, Virginia

"I Was More Satisfied Than I Could Ever Ask For - January 2010"

I was more satisfied than I could ever ask for.  I was in and out when I dropped my car off.  I was immediately taken to my work and picked up within 10 minutes of calling to be picked up.  Everyone from Matt who helped me with getting the recall repaired to Alex who dropped me off and picked me up were great!  It was such a pleasant experience.....2009 Nissan Altima

Herbert Kleingger,Winchester, Virginia

"I Was In And Out Quickly - January 2010"

Very friendly and easy to talk to. Even though they were very busy I was in and out quickly. I have been treated with respect and my questions have been completely answered. Even when they have been very busy they have taken the time to address my concerns. The service I get at this Dealership is excellent......2006 Nissan Quest

Hattie Robinson,Clear Brook, Virginia

"We Would Recommend Him To Our Friends & Family - January 2010"

Everyone was very friendly and went out of their way to help us get  the loan for the car. My husband and I were impressed by their dedication. Daniel was great. He greeted us immediately and answered every question we asked. He was very friendly and personable without being pushy. He was very professional. We would recommend him to our friends and family. All of the employees were  friendly and helpful to us. Daniel went over all of the features and answered all of our questions.We love the Altima it drives like a dream. We love the car. We will probably buy another Nissan in the future from you all.....2009 Nissan Altima

Shawn Blye,Winchester Virginia

"Our Third Vehicle Purchase At Tri-State Nissan - December 2009"

This is our third vehicle purchase at Tri-State Nissan in the past two years.  We look forward to meeting with the sales staff about new purchases, and are pleased with the service department.......2010 Nissan Armada

David Payne,Stephens City, Virginia

"The Service Was So Good - December 2009"

I have never had a bad service visit with Tri-State Nissan in over 10 years.  The service is so good that we bring our Subaru there because they are much better than local Subaru dealer......2010 Nissan Titan

Hugh Labree,Winchester, Virginia

"VERY HELPFUL - December 2009"

Every one was friendly and being in the finance business myself. I didn't feel like I was pressured at all. VERY HELPFUL - had communicated several times by email prior to meeting him. Yes. I had to return the next day to return additional keys from my trade in, he took the additional time to answer additional questions that came up after I took my the auto home. Love my new Murano!! Even after trading in my BMW.....2010 Nissan Murano

Penny Jarbeau, Charles Town, West Virginia

"I Was Greeted By Name - December 2009"

In fact, when I pulled in I was greeted by name! The service was actually completed in less time than I was told. Very Nice! This service was for the recall notice I received for my 2009 Rogue. I am satisfied that all the recall problems were fixed......2009 Nissan Rogue

Richard Petrushun, Berkeley Springs, West Virginia

"I Have Purchased Many Nissans With Tri-State Nissan - December 2009"

I have purchased many Nissans with Tri-State Nissan and have ALWAYS been very pleased with their service. Clay was excellent. He was not pushy and answered all of my questions.  He is very good at his job.Through the years I have recommended them to many friend and family. My Mother-in-Law purchased a car from them a few years ago. I am a Nissan guy so I am always satisfied with my car.  I love the Sentra and my wife drives a Maxima......2010 Nissan Sentra

Rob Clemons , Winchester, Virginia

"Jeremy Ross Was One Of The Best Saleman - November 2009"

Jeremy Ross was one of the best salesman I have ever dealt with. I have a history of trading vehicles frequently so I have dealt with alot of salesman. He was kind, honest and upfront about the deal I was getting. I never had anyone at any dealership show us around the entire place after purchasing a vehicle. He made sure all our questions were answered, everything moved along quickly and efficiently. Thank you Jeremy.....2009 Nissan Altima

Mike Garrett,Winchester, VA

"Was Willing To Work With Us - November 2009 "

Was willing to work with us in finding the right vehicle we were looking for, no matter what I would ask him he always tried to answer or if he didn't know he would find out from someone else the answer. We are very happy and also pleased with the way they are handling the service to get the minor things fixed that we found needed to be fixed on the truck....2007 Chevy Colorado

Royce Hovermale ,Berkeley Springs, WV

"Clay Ellis Was Great - Nissan Altima - November 2009"

Clay Ellis was great. He wasn't like all the other salespersons who just want to make a sale. He worked with us and help get what we wanted. I love the car!

Matthew Throckmorton,Stephens City, Virginia

"Tri State Wi-Fi Service - November 2009"

The service was completed even faster than promised, and with Tri-State's complimentary Wi-Fi service, my wife was able to get some work done while waiting

Joesph L ,Winchester VA

"Thank You Very Much - October 2009"

1. How would you rate your overall experience with Tri State Nissan?

Thank-you all very much.  I had shopped at several other dealerships prior to shopping at Tri-State Nissan, and the experience there was by far the best I had.  All of the staff was great to deal with.

Jay Clark,Gainsville, VA

"Rusty Went Above And Beyond - October 2009"

RUSTY WENT ABOVE AND BEYOND TO MAKE SURE I GOT WHAT I WANTED.  HE WAS TRULY CONCERNED ABOUT MY NEEDS AND WAS EXCEPTIONAL.

Kathleen B,Winchester, VA

"Good Help - October 2009"

Aaron,
Thanks for your email. I received good help this week when I called the service dept. with a question. The person I spoke with was very helpful. I was able to fix the problem after the service person explained what I needed to do. I also made an appt. for my first service visit. Have a good weekend.

Lesile L,Winchester, VA

"I Love My Altima - October 2009"

Brian

I LOVE my Altima, I am very pleased with it. I am very surprised with how much pep it has, love the heated seats, sound system is great. Handles really nice and rides very smooth. I particularly I went in for a service appt (oil change) recently and was VERY impressed with the service. You can bet that if anyone I know has any interest in a Nissan I will surely steer them your way. Hope to see you sometime when I am there for a service appointment. Thanks for checking in. You all are GREAT !!!

Linda B,Purceville, WV

"They Worked On My Car Right Away - October 2009"

Hi Aaron,

Thanks for your email. I received good help this week when I called the service dept. with a question. The person I spoke with was very helpful. I was able to fix the problem after the service person explained what I needed to do. I also made an appt. for my first service visit in Nov.

Have a good weekend.

Randi C,Bunker Hill, WV

"I Have Had My Altima For Almost 2 Years Now - September 2009"

I have had my Altima for almost 2 years now and am coming up to 26,000 miles and I really pleased with both the car and the service from Tri-State Nissan. I am also very pleased with the mpg I get, I commute from Charles Town WV to Leesburg VA (approx 40 miles) and I get an average of approx 31 mpg which is great for the size of car.The service from Tri-state Nissan has been great, I phone up for the regular services, turn up it done quickly and efficiently.....great......Although I won't be changing it for a while I will certainly consider Tri-State Nissan in the future.

Chris Gorham,Kerneysville, WV

"My vehicle is great, service is SUPERIOR - September 2009"

If the manufacturer contacted you today about your recent service, would your answer to each question be "Completely Satisfied"?

I would tell them as I do the service department, my insurance company and all I have a conversation with concerning my Altima, Servicing, Driving & Owning. My vehicle is great, service is SUPERIOR, and I would not allow anyone else to even change the wiper blades. Considering I am a very meticulous person with regards to work, this says a lot.

Michael B.,Clear Brook

"I Love Coming To Tri State Nissan - October 2009"

The Service desk is always right there ready and waiting to greet you as you arrive. I love coming to Tri-State Nissan.  The employees are all wonderful.  Jessica is always so sweet and friendly.

Tammy M,Leesburg, VA

"Thanks Again For Working With Me Over The Internet - September 2009"

Thank you so much for your helpfulness on my purchase of the Versa! I just got home from driving up I-81 and back to Sharpsburg and love the handling and zippiness of the car :) Thanks again for working with me over the internet on pricing, considering my crazy work schedule, that was a very big help. Thanks again!

Mark Mackenzie,Sharpsburg, MD

"A Very Easy Purchase - September 2009"

A very easy purchase from start to finish even the finance was a pleasant experience. He truly was the best car salesman we ever had. Any problems he would take car of it even on his day off. Someone who truly cares about his customers.

Kenneth,Stephens City , VA

"Pleasure Buying From A Dealer Where Personal Service Is Valued - August 2009"

Everyone at Tri State was very friendly and helpful.  It was a pleasure buying from a smaller dealer where personal service is valued. I had dealt with Brian via email as my initial inquiry came through being to Tri State from Nissan's website.  I had already visited the other dealers within 25 miles of me but while impressed by the workmanship of the Versa I was interested in, were turned off by the other dealers salesmen.Brian and the rest of the sales staff at Tri State made us feel welcome, understood our needs and helped to make the whole buying experience a great one. Driving away from the dealership, my wife asked me if I was happy with the Versa Hatchback that we bought to which I replied, "Yes but I am especially glad that we bought from Tri State as it made a big difference"The Versa Hatchback was the car we came to see but Brian also helped us to evaluate it against the Cube and Sentra as well as the Versa sedan.  We love the Versa Hatchback and feel it offers the greatest bang for the buck for a great compact car.&nbs

Shawn & Elizabeth Carlson,Purceville, VA

"Very Knowledgeable & Professional - August 2009"

It should be noted that our sales representative was very knowledgeable and professional it was his sale techniques that convinced us that the Altima we purchased was indeed a good vehicle. He should be commended for his sales techniques and his professionalism that he applied during our visit at the dealer. At this moment we are very satisfied with our vehicle we only hope that in the warranty and vehicle maintenance service department we are given as good as service as provided when the vehicle was sold to us.

Customer Wishes To Remain Anonymous,Front Royal, VA

"Great Service - August 2009"

JESSICA, MATT, AND CHARLES ARE ALL TERRIFIC---THE BEST SERVICE STAFF I HAVE EVER DEALT WITH !

David Lee,Winchester, VA

"2008 Nissan Altima "

Daniel Nelson was very professional in his demonstrating the vehicles we expressed interest in. When a question was posed that he was unsure of, he immediately sought the answer from another employee or a manual.

Clarence,Winchester,VA

"Great Salesperson"

Our Salesperson was extremely patient. We came to visit with the intention to look. I did not intend to purchase a vehicle .. and we were very undecided on what we were looking for... We had several options that we were batting around. Paul walked us around the lot for hours and spend A LOT of time with us. Paul gave us great customer service.

Irene,Winchester, VA

"2007 Nissan Versa - Purchased May 2009"

Brian
I appreciate your time and attention with my recent purchase of the Versa. Great car, great service - very good experience. I will certainly recommend Tri-State to others. Thanks so much!!!

Bob Larson,Stephens City, VA

"Your Excellent Service Department Is The Main Reasons I Stay With Nissan - May 2009"

Your excellent service department is one of the main reasons I stay with a Nissan. They are all professional, take the time to explain to me what they need to do to my car, and are always friendly. Matt went beyond the bar of excellence Saturday when he filled me in, in his very busy schedule to help me out and fix my flat tire. It means so much to me to know I can count on the people in the service department to help me when in need. All the service department representatives are the best, and I think I could have counted on anyone of them to help me out. But I just wanted to commend Matt for his outstanding service Saturday. Thank You For All You Do.

Vicki Peckens,Berryville, VA

"2009 Nissan Frontier - April 2009"

Brian
Thanks for such a great buying experience from start to finish. I have never had one run as smooth as this one did and Heather was great to work with in Finance. My 5 yr old son was so surprised when I picked him up from daycare that afternoon... I thought he was going to pop with excitement. I couldn't get him out of the truck once we got home. Thanks for everything... I'll stop by and say hi when I come in for service.

Karen Barrett,Winchetser,VA

"Customer Service At Its Best - March 2009"

Steve,
I want to make sure to recognize both Ashley and Diane for their efforts in customer service. They both went beyond expectations to help us resolve a GAP claim issue that would've otherwise cost us much more money. They should be commended for putting forth the effort to help other people. Both my wife and I are extremely appreciative. Please reward them accordingly! Many Thanks!!!

Bryan and Cindy Kirby,Front Royal, VA

"2004 Nissan Maxima - Purchased March 2009"

Jermey,You are really phenomenal!!!!! An excellent role model for others. You know that customer like us are not easy to handle, but you have again impressed us with your expertise, knowledge, patience and the care that goes with your service. Thank you so much.

P.S. You know we will keep coming back to drive the 370Z off your lot.

Matt & Zen Deramus, Winchester, VA

"2006 Ford Focus - Purchased February 2009"

Brian,Our experience at Tri-State Nissan was great. Our sales rep was vary helpful and he made us feel welcome. He never made us feel like we were being pushed into the deal we made.  We ended up getting a 2006 Ford Focus that was what my wife wanted. The entire process from beginning  was great! Thank you to everyone at Tri-State Nissan for making our car buying experience a great one. There were a few issues with the car that was taken care of on the spot the day of purchase and we appreciated how we were treated.This was our first trip to your dealership,and we can honestly say that we were treated better then any other dealership we had visited.

John & Pat Canfield,Winchester,VA

"2009 Nissan Maxima - Febraury 2009"

Aaron,All is great with the BAD _ _ _  Maxima!! I don't drive it much but my wife loves it. Of course I will send any referrals your way. Hope you have a good 09. Tell Steve hey for me.

Vince Legare,White Post, VA

"2008 Nissan Quest- Purchased January 2009"

Brian,Our experience at Tri-State Nissan was wonderful!  Our sales rep was extremely helpful and never once made us feel like we were being pushed into a deal we didn't want.  We ended up getting exactly what we wanted for the price we could afford. The entire process from beginning to end was a joy! Thank you to everyone at Tri-State Nissan for making our car buying experience a great one!

Dan & Rachael Ryan,Winchester, VA

"2001 Honda Civic - Purchased January 2009"

Brian,Thank you for all your help in making Ben's first car experience a complete surprise. Ben absolutely loves his car. He still can't believe it! The smile on his face was priceless. I do not think he will ever forget that day and the excitement he felt. It was definitely a special once-in-a-lifetime deal! Thanks again for all your help at Tri State Nissan. I appreciate your straight-forward approach and willingness to negotiate during this process.

David Walker, Winchester, VA